GLERA are attempting to follow up some of the ongoing maintenance and repairs issues on the estate and we are compiling a list of current outstanding problems.  

Please add to the list if there are any issues that you would like raise with GLERA so that we can try to get a resolution with the estate managers.  Note that the first place to report a problem is in the book in the estate office and items should only be added to this list if unresolved.

1) The gutters around the Basterfield, Bayer, Stanley Cohen House roof (probably the whole estate) are not cleared every 3 months as agreed and therefore internal flooding is occurring. 

2) The Second floor external concrete falling onto the corridor of Great Arthur House has been "patched" – however the cause is the rusting pipes inside the concrete and this requires an anti-rust treatment to avoid further rotting of the concrete. The treatment has not been done and therfore only create further damage.

3)  Its taken a year to find the source of several leaks in Great Arthur flats. Residents have been obliged to live with drafty bathrooms where no panels on ceiling and bath have been put back for a year.

4) Decent homes have had a year’s guarantee of workmanship – residents are reporting that the cheap materials (used to replace the robust features of the old furnishings) Have already given rise to the following:

-         Leaking taps

-         Taps moving off the base of the sink and water leaking out of the base

-         Broken plug chains

-         Cracked toilet seats

-         Shower hose broken – (on/off button)

-         Toilet flush button broken  

-         Cupboards are chipped

-         The design elements dysfunctional in that some doors don’t open in the convenient direction.

5) Cleaning of Great Arthur floors - mopping with bucket/water/soap has not been done for over a year.

6) Great Arthur House is still not securely closed and front door is still open – can we have a notice on the door so residents can pull it shut, at least? 

7) Stores corridor in Bayer not being cleaned/swept

8) Replaced asphalt on 3rd floor Stanley Cohen House out of character (wrong colour).