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COL tenants now have to pay their water bills themselves rather than have them included in the rent. If you are a single occupant and can't have or don't want a water meter, Thames Water offer a single occupancy discount. My original bill was over £380 per year and is now £254, that's a third cheaper. That is based on a one bed flat, it might be different for a studio or 2-3 bed, although I can't see how someone on their own would use more water if they had more bedrooms. 

If you know any residents who live on thier own who are not on this site, please let them know about this.

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Many thanks for the advice!  

I agree about the bedrooms. We had a visit this morning re a water meter but cannot have one due to the position of our stopcock. We will be moved to a lower tariff as two people. We’re on £444 a year and will be on about £300 so he said. We shall see.

Also there is this.

https://www.waterclaimsuk.com

Booohooo.  Not me...."If you have been a Council or Housing Association tenant after 1st April 2001"

I shall try Thames Water <customerservices@thameswater.co.uk>

The guy I spoke to the other day has told me false information. If your property can have water meters installed, then you can not have single person discount. It is only for properties that can't have them installed.

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